FAQs – Frequently Asked Questions

/FAQs – Frequently Asked Questions
FAQs – Frequently Asked Questions 2017-11-03T11:51:29+00:00

Here are answers to some of the FAQs (Frequently Asked Questions) that we receive regularly. If you don’t see the answer to a question you have, please contact us with any other inquiries.

A: Our Candida Maria fashion apparel is made of… Supplex (Leggings, Capri, Skorts) Supplex is lightweight and breathes well so it dries quickly. The wicking effect of the fabric disperses the perspiration that the body produces and evaporates it quickly maintaining always a fresh, dry feeling. This allows you to take our fashion apparel into yoga studios and other fitness activities. Supplex is extremely flexible, stretches up to five times and quickly returns to it’s original shape. It is softer than standard nylon fabrics and keeps it’s bright color after years of use. Supplex never fuzzes, pills, tears or wears if maintained properly. Supplex won’t wrinkle, shrink or fade and provides the soft touch of cotton with the strength and durability of nylon. Cire (Leggings, Capri and Shorts) Derived from the French verb “cire”, meaning to wax and polish. Lustrous patent leather effect produced on fabric surfaces. The finishing process produces a high gloss on the fabric by passing it through heavy rollers (calendering). Fabrics made of thermoplastic fibers like nylon or polyester are Cired by calendering with heat and pressure alone. Cire is a lightweight performance fabric with a glazed surface with many of the benefits of Supplex. Digitale (Leggings, Capri and Shorts) Digitale is a hybrid Supplex combining the best properties of both thick and light Supplex. Thick Supplex offers durability as it supports the body almost never becoming see-through. Light Supplex offers range of motion and comfort everyone loves. The prints are enhanced providing more details and brightness than ever before.
Fwwf wants you to be completely satisfied with your purchase. If you are unhappy for any reason, we will gladly accept a return of an unworn item for store credit or return within 15 business days of the receipt of purchase. Returned items should be in the original condition as when it was received (including tags). Customers will be responsible for shipping and handling charges for any returns. If you would like to exchange an item for a different size (or for an item of the same value), please contact customer service at sales@fwwf.com.au within 15 days of purchase, to confirm we have your preferred item and size in stock. Items returned for exchange should be in the original condition as when it was received (including tags). Customers will be responsible for shipping and handling charges for any returns for exchange. You can find more information on returns and exchanges on our Returns page on this website.
Orders placed on any business day Monday -Friday will be shipped the following business day. 1PM EST will begin processing that day, excluding holidays, and will ship within 1 business days pending availability and credit verification. All orders placed after 1PM EST will begin processing the next business day, and ship the next business days. Orders placed on Friday after 1PM EST will begin processing on the following Monday.
Yes, we’d love to gift wrap your FWWF package. All you have to do is select “gift wrap” in the item select drop down menu within all FWWF product pages on this website. The cost to have our Customer Service team wrap package is $4.95. Gift card greetings will be entered by the customer in your “notes” section at the time of checkout.
Absolutely! We are using the express post shipping method via Australia post, which is the fastest available mail,service that is available. If you would like to have your item shipped via courier please advise this on your order.
We currently accept PayPal, Cheques and Direct Deposit for all orders.
Of course we do! We ship all our FWWF packages domestically, however, contact us for international enquiries and postal costs.

Didn’t find what you were looking for in our FAQs section? Please feel free to contact us with further queries.

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